Thursday, May 3, 2012

Triage nursing

I was chatting with some of my nurses about patients who push to get to the front of the line at the emerg triage. There are many with unreasonable expectations, either based on what telehealth has told them, a misunderstanding of their own illness, and, or an inflated sense of self worth.

One nurse told a story about when she was working triage in Detroit. A patient stood up and started yelling that he needed to be seen and he was being discriminated against. The nurse also stood up, looked at the patient, and said "that bullet wound is in your leg, no where near your heart. You can wait."

Wow.


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