Showing posts with label first year of practice. Show all posts
Showing posts with label first year of practice. Show all posts

Sunday, August 3, 2014

Shame, vulnerability and the Impostor Syndrome



Take a look at this TED talk. 

Brené did a mixed methods study on connection and shame and unexpectedly found that at the base of our connections was our comfort with vulnerability.

 “Connection is why we’re here. It gives purpose and meaning to our lives”. Connections are the basis for all social interactions. It is impossible as a physician to ignore connections in our daily lives. I think of the usual connections when I say this, the relationships we have with our patients and their families, our colleagues, our community, our own families and friends, and ourselves. Brené suggests that shame unravels connection. Shame makes us feel unworthy of connection. Underpinning the shame was excruciating (not comfortable) vulnerability. Impostor syndrome strikes again!! I’m not smart, thin, fit, happy, well enough to be a doctor. The sense so many of us feel that there was a mistake including us in the Hippocratic Oath. 

In this study Brené describes a subset of her population as having a sense of worthiness, a strong sense of love and belonging, and who also believe they are worthy of love and belonging. Brené calls these “whole hearted” people. She found they had a sense of courage, originally defined as telling the story of who you are with your whole heart. They had the courage to be imperfect. They had the compassion to treat themselves well first, then someone else, because we can’t be kind to others unless we are kind to ourselves. Lastly, they had connections in their lives because they were brave enough to let go of who they are. They fully embraced vulnerability, believing that what made them vulnerable made them beautiful, a necessary (if occasionally difficult) willingness to invest themselves in something that might not work out. To me, all docs must at some level be these whole hearted type folks. To apply for medical school, to write the MCAT, to apply for residency and finally join a practice requires an acceptance of our vulnerability, even if we, like everyone else we struggle with it.

“We numb vulnerability” with substances, poor behaviour, food, work, etc., but Brené suggests that this numbs all of our emotions as well. Essentially, if we are unable to allow ourselves to feel vulnerable, that we won’t feel joy, sadness, etc. There are lots of reasons for docs to feel vulnerable as we constantly flirt with the unknown, perform tasks others wouldn’t dare, etc. We also know lots of ways to feel numb.

 Certainty for us comes in the form of, well, forms and checklists and Evidence Based Medicine. If we can point to a study that allows us to stop/start/increase/decrease a statin, we can make a choice that we don’t have to worry about. I’m not advocating for a return to paternalistic medicine, but that we continue to treat the patient, not the numbers. Even writing that makes me feel uncomfortable. What if my patient has a stroke that is debilitating and decides to sue me because I didn’t push hard enough to keep her on a statin? Making choices with our patients in a patient centred way requires us to feel vulnerable in several ways. We are allowing our patients to know that we don’t know all the answers. This flies in the face of many of my preceptors who advocated that I pretend I know what I’m doing and talk about my proposed treatment plan as though it was unquestionable  to make the patient feel comfortable. As I’ve talked about before, there are thousands of new journal articles published every week making it impossible for us to keep up on everything, especially if we are generalists. I think it takes courage to prescribe ANYTHING given that there may be a time in a few weeks or a few years that this med is considered as useless as blood letting (or is that back in fashion again). Nutritional advice is a perfect example of how information flip flops. Again though, we are encouraged in our training to stand by our published guidelines of our various groups. These are helpful to be sure, but are still just guides to helping patients make decisions. 

Being taught explicitly and implicitly through paternalistic modelling, I rarely had a chance to feel comfortable in my uncertainty as a learner. Thinking about answers when I was being pimped, trying to consider more than one organ system in treatment plans, offering more than one treatment for an illness was discouraged. I was to be confident at all times, and if I didn’t feel it, I was to fake it. I was punished with poor grades if I acknowledged uncertainty in my assessments and plans. It makes allowing myself to feel vulnerable in my practice difficult. 

One step I’ve taken to correct this is to find my own therapist, and as Brené suggested, I found one who is a therapist for therapists - “it’s necessary because their bullshit meter is higher”. You know it’s true. Anyone who has ever done time in the ER with psych patients knows how to say what needs to be said to ‘pass’ your suicidal ideation screen. She is not a therapist of other doctors though which has provided me with a refreshing insight into what I’ve learned to take as gospel. She will frequently say, what? does everyone think that is reasonable?? and help me to find my place in this community. 

We need to believe that we are enough. This rewards our courage to feel vulnerable in front  of our patients and colleagues and sets the stage for an ability to feel grateful and well in the future. It sounds that uncertainty and vulnerability is something we can practice until we are comfortable with. We should promote vulnerability in our learners. We need to talk about the shaming that occurs in our profession (these young docs, thinking they should only take on 1000 patients at a time; oh, vacation AGAIN?, etc.) and show its ridiculous nature. Shame has no place in a doctor’s professional and personal life if at the end of our day we have completed our job to the best of our abilities. It doesn’t need to be perfect or neat, but given the resources of the day, it will be enough. The connections we have with other people in our lives will be stronger, and, hopefully, quiet the shaming and impostor syndrome voices. 

Saturday, August 2, 2014

I speak fluent poverty

It doesn't make me terribly popular with administration folks. I've recently been accused of being unprofessional. This stems from the way I talk about and to patients.

I treat my patients as thinking, feeling beings who can make their own choices about their health and their life in general. I call them out on their bullshit and try to find out why they're making the choices they do. There's no point in preaching at a patient about not eating fruits and veg if the food bank has been out for a month.

I don't use flowery language because unfortunately, most of my patients are illiterate. When I started practice, I assumed many would be health illiterate, but I certainly wasn't expecting this. My staff has stepped up (I love them so) and help my patients to fill out the millions of forms that we process every month. I've stopped playing along with "I left my glasses at home" and ask them straight out how their reading is. They've been so used to lying about it, it takes them back and puts them on the defensive for a minute or two until they realize there's no judgement, just me looking to do best by them. I've gotten into the practice of reading out my referral letters to my patients so that 1. I have to finish it while I'm in the room with them, 2. they know what I'm saying about them and 3. they can correct me as I go along. My patients frequently laugh at my "doctor words" that go into those letters. That lets me know that the way I'm speaking with them is different than how I speak with other docs. I like that.

From the stories I hear from my patients, they haven't had someone who will actually listen in a long time. They get painted with the same brush as their drug dealing brother, as their morbidly obese mother, and as their father who has been in and out of jail since they were born. These folks are rarely treated as an important individual.

The same approach works for those patients I have with money and more stable upbringing. I fancy up my language, but otherwise, I continue to treat them as individuals. I don't care that you were mayor for 20 years, we are just starting a relationship, I want to know WHO you are, not what other people see you as.

Part of my approach has to do with my appearance. I've written about this before and I think I've made it clear that I am an untraditional appearing doctor. Most patients ask to see the doctor after I've been in, even when I clearly introduced myself at the beginning. Their response is not one of disbelief but of relief. "oh! you're like a real person!". I'm a bit quirky, I'm overweight, I smile all the time, especially when I don't feel like it. When my patients die, or I need to give someone bad news, or someone has divulged some horrific part of their life, I cry with my patients. It's the only way I can think of to let them know that they matter to me.

I also have a strong feeling for what is and is not fair. This is something that comes through whenever I talk to a child living well below the poverty line. Their anger and emotional outbursts are almost always associated with a feeling that something that has happened is unjust. I grew up well below the poverty line and I still get surges of rage when things are unfair. I've learned to breath deeply, reconsider my stance, and decide whether or not I need to proceed. If I need to proceed, look out. It will feel like molten lava is being rained on your head, because on top of my previous poverty speak, I am now also fluent in affluence, biz speak, economics, and ethics.

This all sounds very Polly-Anna-y, and it might be. Putting my personality in with a hospital that has administration that could, easily, use walkers, doesn't always work. I'm optimistic though that I can persuade admin to my side even through continuing to be patient centred. It's in the mission statement of every hospital of Ontario, including ours. 

Thursday, July 31, 2014

Disappointment

A couple in my practice was very upset with me. They felt that I hadn't responded quickly enough to their requests for information. They're right, I didn't. Nothing bad happened. Everything turned out well. But still. 

It shook me. 

I am supposed to be perfection incarnate. I should be everything to everyone of my patients and make them feel safe. I shouldn't add stress to their already stressful times. 

At the point in question, I had taken one week vacation 5 months earlier and likely had 5 days off in those 5 months. I was working late most days and working every weekend. I was tired and I was starting to not care. 

I recognized this and scrambled to get a locum and took off for 2 weeks. It barely scratched the surface of my exhaustion but helped me gain a little perspective and the distance needed to come up with a plan to keep things on track. 

I'm still not perfectly on track, especially when I'm having bits of my soul torn out by patients instead of making their specialist referrals, but I'm making progress. 

The plan to not slip further behind was fairly simple. I don't leave a patient encounter without completing all paper work associated with that encounter. 

It means I'm running 15 min behind on most days and typing madly as I sit with the patient. I'm also messaging staff to bring me pages I need from the outer office. On most days, I can feel confident I've done enough to continue treading water. I'm not getting any further ahead, but mostly I'm not sinking. Not much any way. 

I know in my head that it's not reasonable to think I'm not allowed to make mistakes, but it doesn't seem to make it to my heart. Could that be something I might have been able to learn prior to jumping in to my practice? Is it something I'll ever be comfortable with? I'll certainly continue working on being kind to myself. It's a never ending battle. 

Saturday, July 5, 2014

Kill the demons

I keep trying to find ways to chill out in the shortest amount of time possible. My days tend to be filled with emotionally and physically exhausting hours making it necessary for me to recharge. 

I've been playing a lot of Diablo 3. 

There's something very satisfying about clearing a level of all its demons. Maybe it feeds my OCD tendencies to scour every inch of the terrain for loot, gold, and monsters to kill. 

I'm able to complete quests in less than a day. In real life, my quests for answers to patients' ailments can take weeks and longer. And, even then, instead of a huge pile of gold and super swag to dress my hero, I just have a patient with a shiny new cancer. 

 Knowing the demon I'm now fighting with my patient helps both me and my patient (the devil you know?). Instead of minions, I fight paper work. Instead of shamen, my patient fights nausea. Rather than gold and swag, we get kudos and some days of feeling well. 

Looking at my work pile as a quest helps. Seeing my nurses, secretaries, PT, OT, and the rest of the team as my guild, each with their own skills to reach our goals also helps. 

But still not as satisfying as sitting and killing hundreds if demons in one sitting. 

Sunday, May 25, 2014

Information Overload

There is just way too much to assimilate in an orderly fashion. Everything from the marital status of my patients, hip clicking syndrome is a thing, billing codes, anything new in the literature.....

XKCD

No great words of wisdom, no tricks I've found for dealing with this (aside from putting everything patient related into the EMR, no matter how trivial, and everything knowledge related into Evernote with extensive labels). 

I keep being told that I will know my patients in 5 years and that things will seem better then. The patients that I am getting to know do make my days easier to deal with. Instead of having to look up their comorbidities constantly, I have a handle on what may be causing the crisis du jour. That very few of these illnesses are actually controlled yet is a whole other issue. 

Thursday, March 13, 2014

That moment when

I finally find out I'm not the only new doc who feels in over their head and like I've made the biggest mistake ever. 

And as a result finds wine extra tasty. 

Monday, June 10, 2013

You may be working in a rural hospital if...

You may be working in a rural hospital if your cafeteria

  • Is only open to the public between 11 and 2
  • Makes real scones
  • Serves the same lunch they serve the patients
  • Is available 24/7 to all staff with a swipe card
  • Lets you run a tab by writing down your eats on a sheet of paper
  • Has employees that smile and call you by name

Friday, June 7, 2013

My thought process when choosing where I would practice

In my first year of residency I started to look for where I wanted to practice. I needed to know there was going to be a light at the end of this very long dark tunnel. Seeing how some practices ran, I had a better idea of what I needed in my own and things I wanted to avoid.

I wanted a team that acted like a team. Secretaries and nurses who felt empowered to deal with fires and update me later. Fellow docs who worked together and seemed to have each others' backs. An office manager who was excited about what was happening in the clinic. If the team wasn't able to at least fake this on my visit, they didn't get considered.

A clinic across the street from the hospital. I want to have inpatients and need to feel that I can run across during the day if one starts to decompensate, or starts pushing out a baby.

Hospital nurses who didn't glare at me. If they feel that poorly about a new doc, what must they think of their old ones?

A town within an hour-ish of friends and family. Not too close of course.

An office of my own with a door.

A clinic that allows docs to choose how quickly they'll see pts. Double booking two every ten minutes was not to going to work for me.

A clinic that doesn't need much fixing to make it amazing. I spent quite a bit of my med school career fixing curriculum and have no intention of doing the same while trying to figure out how to run a practice.

I want to teach so having learners regularly was important.

I want to be taught, so having fellow docs who are willing to guide me along was essential. I didn't want to be with docs that are burned out or just as new as me.

Finding a clinic where the docs love their job means that they will be good examples of how to set up my practice to avoid burnout.

I wanted a practice where I could work in the Emerg, deliver babies, help in the OR, see inpatients, and have a diverse group of patients in my out patient practice.

I want to be able to walk to work.

Having a town where housing prices weren't ridiculous was a bonus. Access to nature - hiking trails, water - was essential.

I'm blown away that my wish list was fulfilled. I'm truly looking forward to beginning practice (assuming I pass the damn test - only ten ish more days waiting).

Anything you would have added to your wish list?



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